Customer Support

  • location: Louisville, KY
  • type: Permanent
  • salary: $33,000 - $39,000 per year

job description

Customer Support

Would you say you have experience providing world class customer service? We have a company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be required to multitask efficiently.  Candidates must have at least 5 years of working in customer service within a manufacturing environment.  Candidate must have SAP experience.    

Responsibilities

  • Ensures that customers are updated on orders
  • Prepares quotes and estimates for customers 
  • Handle order confirmations and keep records of all invoices
  • Troubleshoot customer problems/ concerns
  • Ensure that manufacturing schedules are up to date with delivery schedules etc
  • Basic accounting duties to include invoice generation and ensuring customer's credit it updated


Skills
  • Customer Service
  • SAP (2 years of experience is required)
  • Microsoft Office
  • Verbal Communication
  • Written Communication
  • Warehouse Management System
  • Math and Calculation
  • Manufacturing Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 5 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Customer Support

  • location: Louisville, KY
  • job type: Permanent
  • salary: $38,000 - $42,000 per year
  • date posted: 9/20/2020