Financial Call Center Rep

  • location: Kansas City, MO
  • type: Temp to Perm
  • salary: $15 - $17 per hour

job description

Financial Call Center Rep

Do you have 4 or more years of experience as a Customer Service Representative? Specifically in the Financial and Banking Industry, then check out this opportunity!
  • Subject matter expert in online baking and mobile banking
  • Assist customers on how to utilize online and mobile banking
  • Assist with opening a new account
  • Manage customer loans and documents
  • Communicate to clients product knowledge of Financial Organization
  • Provide customers/ clients with loan rate information and next steps on how to apply
  • Efficient and accurate data entry skills
  • Must have a High School Diploma or equivalent
  • Must have 2-3 years of working experience in the Financial and Banking Industry


Responsibilities

Customer Service Representative: 

Description:

  • Online baking, mobile banking, loans and documents
  • Assist with opening a new account
  • Communicate to clients product knowledge of Financial Organization
  • Assist customers/ clients on how to utilize online/ mobile banking
  • Provide customers/ clients with loan rate information and next steps on how to apply
  • Data Entry- efficient and accurate
  • Must have a High School Diploma or equivalent


Skills
  • Call Center Support
  • Basic Computer Skills (4 years of experience is required)
  • Telephone Etiquette (4 years of experience is required)
  • Adapting to Change (1 year of experience is required)
  • Customer Service (4 years of experience is required)
  • Typing Skills (4 years of experience is required)
  • CRM (1 year of experience is preferred)
  • Follow-up
Education
  • High School
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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