Account Manager

  • location: West Palm Beach, FL
  • type: Permanent
  • salary: $45,000 - $52,000 per year

job description

Account Manager

Are you a customer service expert?  Do you enjoy building relationships and working in a team environment? We are looking for an Account Manager for our client in West Palm Beach. The ideal candidate has a miimum of 5  years experience with supporting customers and the internal staff and is a multi-tasker who thrives in a fast paced environment.  



Responsibilities

  • Develop and maintain relationships at all levels within the customer as the preferred strategic partner
  • Act as customer liaison by being a voice to and for the customer
  • Follow company administrative procedures in regards to pricing ,delivery guidelines, quotations and contract review
  • Process sales quotes to customers and review margins on repeat business
  • Responsible for order entry , change order and schedule management
  • Proactive outreach to customers by phone, computer and limited travel to better understand their needs
  • Collaborate with field sales representatives to generate opportunities
  • Provide accurate monthly forecast for responsible accounts
  • Proactively solve problems for customers independently or by coordinating with other internal departments and escalating as needed


Skills
  • Organization
  • Prioritizing
  • Working Independently
  • Problem Solving
  • Decision Making
  • Written Communication
  • Answering Phones
  • Materials Management
  • Data Entry
  • Microsoft Office
Education
  • Bachelors
Qualifications
  • Years of experience: 5 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

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