Customer Service Representive

  • location: Jacksonville, FL
  • type: Temporary
  • salary: $12 per hour

job description

Customer Service Representive

Would you say you have experience providing world class customer service? We have a work from Home Opportunity that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be required to multi-task efficiently. You will follow up with customers via phone, email and chat to retrieve any necessary information.

Responsibilities

Desktop or Laptop (Tablets, Smartphones, Chromebook, & Android systems are NOT acceptable)

Operation system – Windows 10 ONLY

Approved USB Headset

High Speed Internet and ethernet cable (for direct connection to modem)

2 Years prior experience in an inbound call center

Internet Speed test - please send talent the link to take test and then have them take a snapsot of their result and upload in the folder under speedtests for the client to review.

https://www.speedtest.net/

Speed needed: download and upload speeds need to be 8.5 or higher

Agents must be available for the following hours of operation 9am - 1am EST Mon-Sun * Must be available to work holidays ( no exceptions ) It would be a 40 hour work week. 



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Troubleshooting
  • Typing Skills
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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