Customer Care Representative

  • location: Spring, TX
  • type: Temporary
  • salary: $13.50 - $15 per hour

job description

Customer Care Representative

Interested in starting a new career? Come join this team of Customer Care Representatives providing services for Health and Welfare Benefits Administration to participants. This job pays weekly with immediate pay increase after successfully completing training!

This position will begin as a work from home role until the office is able to safely reopen.

Internet connectivity requirements are: - Bare minimum internet download speed of 5MB and upload speed of 2MB.  - DSL or Broadband is required. WiFi, WiMax, Satellite, and/or Hotspots are not acceptable. - Working from retail (such as Starbucks) internet sources or from outside your home office is not permitted. - Softphones will be provided  



Responsibilities

As a Customer Service Representative you will answer incoming calls, emails and messages from customers for researching solutions, taking bill payments, processing orders, reviewing options, and troubleshooting issues. In addition, you will document information into a client system to track customer interactions and solutions. We are a metric driven team and expect our teams to reach daily activity and quality goals. 

This position will begin as a work from home role until the office is able to safely reopen.



Skills

  • Customer Service
  • Telephone Etiquette
  • Active Listening
  • Basic Software Skills
  • Organizational Skills
  • Professional Demeanor
  • Ability to Multi Task
  • Communication Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 6 AM - 10 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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