Customer Service

  • location: Budd Lake, NJ
  • type: Temp to Perm
  • salary: $16.50 - $22 per hour

job description

Customer Service

Would you say you have experience providing world class customer service? We have a local company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be required to multi-task efficiently. 

This is a temp-to-hire opportunity (potential direct-hire consideration) and will be working in the office.



Responsibilities



Serves customers by providing product and service information and resolving product and service problems.
Accurately process unique purchase orders in an expeditious manner with professionalism, including working with cross-functional teams to ensure timely delivery of orders, order management 
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.



Skills

  • Customer Service
  • ERP
  • Follow-up
  • Telephone Etiquette
  • Typing Skills
  • Basic Software Skills
  • Basic Computer Skills
  • CRM
  • SAP
  • Purchase Orders
  • Order Processing
  • Call Center Support
  • Account Management
  • Excel
Education
  • Bachelors
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 9 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Customer Service

  • location: Budd Lake, NJ
  • job type: Permanent
  • salary: $35,000 - $43,680 per year
  • date posted: 8/7/2020