Customer Support

  • location: Aston, PA
  • type: Temp to Perm
  • salary: $18 - $20 per hour

job description

Customer Support

We are working on a large project with one of our Pharma clients located in Brookhaven, PA! This is an exciting Customer Service opportunity, full time, supporting clinical trials regarding Covid-19. The ideal candidate will have at least 2 years of experience working in the pharma industry, supporting logistics and supply chain, and customer service.
  • The shifts for this position will vary, we have 1st, 2nd, and 3rd shifts open.
  • Compensation $18-21/hour
  • Full time
  • Qualified candidates please apply directly or email cassidy at cassidy.spencer@randstadusa.com


Responsibilities

Communicating directly with patients

Communicating directly with suppliers

Tracking shipments 

Upating patients and companies on shipments

Managing logistics and supply chain

Handling high volume inbound calls

Managing accounts

Email correspsondence 



Skills

  • Customer Service
  • Supply Chain
  • Follow-up
  • Call Center Support
  • Patient Support
  • CRM
  • Typing Skills
Education
  • High School
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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