Customer Service Representative 3

  • location: Roanoke, VA
  • type: Temp to Perm
  • salary: $13 per hour

job description

Customer Service Representative 3

Randstad Office and Administrative branch in Roanoke, VA is currently seeking candidates experienced in customer service or call centers; banking experience is a plus. Ideal candidates will have at least one year of experience and be willing to work a 1:30pm-10pm schedule Mon-Fri following 6 weeks of training as well as 1 Saturday shift per month. 

Responsibilities

Answering inbound calls to resolve customer concerns regarding home equity accounts. Possible outbound calls to gather additional information. Ability to multi-task



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Follow-up
  • Typing Skills
  • Basic Software Skills
  • Call Center Support
  • Data Entry
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 1:30 PM - 10 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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