Customer Contact Representative

  • location: Roanoke, VA
  • type: Temporary
  • salary: $18 - $18.81 per hour

job description

Customer Contact Representative

Prosperity Life Insurance Group is growing in their Roanoke, Va office and is hiring both temporary and temp to hire employees for their Customer Contact Center. Ideal candidates will have at least 1 year of experience in a customer service or call center role with great attention to detail, friendly demeanor, willingness to work in a team environment, and initiative be a self-starter. 

Responsibilities

Receiving inbound customer calls and resolving concerns via telephone.



Skills

  • Active Listening
  • Empathy
  • Customer Service
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Typing Skills
  • Basic Software Skills
  • Call Center Support
  • Data Entry
  • Multi-tasking
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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