Customer service

  • location: Aston, PA
  • type: Permanent
  • salary: $37,000 - $43,600 per year

job description

Customer service

Aston, PA- Global logistics company that specializes in clinical trials has a direct hire opening for a Customer Service Representative.  This person must be able to handle a high volume, fast paced position with multiple priorities going on at once. SEVERAL shifts are available: Monday-Friday 7am-3:30pm Monday-Friday 3:00pm-11:30pm Monday-Friday 11pm-7:30am Salary= $18-21/hour depending on experience  



This person will be responsible for answering incoming calls from patients, dispatching courier to pick up specimen from patient, monitoring shipments until delivered within the agreed time frames to it's destination, updating information in the system and verifying shipment documentation where applicable.  This person will also be responsible for working closely with other branch locations in regards to this clinical trial and dealing with any project related queries from internal and external parties.  Ability to work in a fast paced, high pressure environment dealing with time sensitive deadlines.  Excellent communication and problem solving skills


  • Logistical support (1 year of experience is preferred)
  • Supply chain (1 year of experience is preferred)
  • Customer Service
  • Telephone Etiquette
  • Adapting to Change
  • Operations

  • High School

  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 7 AM - 3:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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