Customer service

  • location: Newark, DE
  • type: Temp to Perm
  • salary: $13 - $15 per hour

job description

Customer service

Would you say you have experience providing world class customer service? We have a local Delaware company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information. If you are intersted in this position please contact me at kate.riddle@randstadusa.com

Responsibilities

 Building relationships with our clients to better understand their unique needs

 Proactively filing license renewal and new filings through city, county and state jurisdictional offices

 Fulfilling requests and answering questions for internal and external customers

 Responding to customer inquiries via email or on the phone

 Data entry of client information

 Electronic filing and retrieval of documents

 Maintaining and updating customer records

 Managing customer portfolios

 Research and analysis of documents

 Navigating quickly between multiple databases quickly and accurately



Skills

  • Customer Service (1 year of experience is required)
  • Telephone Etiquette
  • Basic Computer Skills (1 year of experience is required)
  • Typing Skills
  • Data Entry (1 year of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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