customer service

  • location: Aston, PA
  • type: Temp to Perm
  • salary: $14 - $15 per hour

job description

customer service

Does the idea of an open, challenging and collaborative environment put a smile on your face? A local finance company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. If you are intersted or have any questions please feel free to reach out to me at kate.riddle@randstadusa.com

Responsibilities

Evaluates, researches, investigates and resolves consumer information inquiries, errors and disputes • Submits unauthorized inquiry disputes to data providers for investigation and resolution • Maintains working knowledge of Fair Credit Reporting Act and related regulations. • Responsible for ordering and maintaining billing codes from Credit Bureaus • Submits and completes Property Searches through Freeport system • Log all disputes, notes, activities and compliance information in software systems • Supports Compliance Department with other duties, as requested



Skills

  • Customer Service
  • Basic Computer Skills
  • dispute resolution (1 year of experience is required)
  • Data Entry (1 year of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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