Seeking engaging technical support/customer support specialist to assist customers by providing product information and technical resolution. Assist customers over the phone and online via email/social media. Order processing/management experience required. Warm, friendly, patient problem solver desired.
Greet customers warmly and identify problem/reason for calling
Provide product support to customers by phone and email
Maintain detailed/accurate customer records by updating or creating account information
Perform order entry/management
- Active Listening
- Years of experience: 3 years
- Experience level:Experienced
Working hours: 9 AM - 6 PM
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