Customer Care - Call Center

  • location: San Diego, CA
  • type: Temp to Perm
  • salary: $18 per hour

job description

Customer Care - Call Center

We are assisting a wonderful client in the Rancho Bernardo area with their Call Center!  The company offers a professional and engaging work environment and room for growth.  Our client is a large, biotech company with amazing growth and they need professional call center candidates to join their team!  The ideal candidate will be a multi-tasking pro with great active listening skills and accurate data entry skills.  Medical background is a plus, but not required! Customer Service experience is required, but it does not need to be call center.   

Responsibilities

  • Responsible for a high volume of calls.
  • Assist patients with general inquiries regarding biotech products.
  • Facilitate patient enrollment into company programs.
  • Fast and accurate data entry.
  • Administrative duties as needed.


Skills
  • Call Center Support
  • Customer Service
  • Data Entry
  • Written Communication
  • Verbal Communication
  • Active Listening
  • Telephone Etiquette
  • Typing Skills
  • Interpersonal Sensitivity
Education
  • No Degree Required
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


get jobs in your inbox.

sign up
{{returnMsg}}

related jobs