Customer Service Specialist

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $14.45 per hour

job description

Customer Service Specialist

A Government Agency in Central Phoenix is looking for a hard working, reliable and professional Inbound Customer Service Specialist to join their growing team. The successful candidate will have experience in conflict resolution, human service and resolution of billing issues.

This is a long term temporary position lasting at least 6 months with potential to extend or convert to a permanent employee depending on performance. Pay: $14.45 per hour, 40 hours per week *Benefits available through Randstad during temporary period

Responsibilities

 

 

  • Day-to-day tasks and various research undertakings may multiply based on the unit's workload. The Specialist will assist in special projects to ensure that all information is reviewed and analyzed to develop the proper response to the project at hand and to ensure projects move forward as required. 
  • Current duties for this position are to speak to callers, calm them, listen to their complaints, inquiries or questions from across the state and enter the grievances per policy into the Resolution System. 
Skills

  • Customer Service
  • Telephone Etiquette
Education

  • High School
Qualifications

  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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