Call Center Rep

  • location: Concord, CA
  • type: Temp to Perm
  • salary: $21 per hour

job description

Call Center Rep

A nationally known bank located in the East Bay area (Concord) is looking for a customer service representative to join their growing team. If you are looking for an exciting opportunity to start your career in an office environment and have the customer service skills please continue reading. Bilingual candidate in Spanish preferred. If you are a customer service professional and are passionate about customer service please apply below.   

Responsibilities

Clear and effective communication skills

Assist customers with inquiries, questions, concerns, etc.

Ability customers with international transaction issues

Effectively notate customer accounts with outcome of the call, next steps, follow up, etc

Handling Inbound and outbound calls



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Telephone Etiquette
  • Active Listening
  • Typing Skills
  • Basic Software Skills
Education
  • Associates
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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