A nationally known bank located in the East Bay area (Concord) is looking for a customer service representative to join their growing team. If you are looking for an exciting opportunity to start your career in an office environment and have the customer service skills please continue reading. Bilingual candidate in Spanish preferred. If you are a customer service professional and are passionate about customer service please apply below.
Clear and effective communication skills
Assist customers with inquiries, questions, concerns, etc.
Ability customers with international transaction issues
Effectively notate customer accounts with outcome of the call, next steps, follow up, etc
Handling Inbound and outbound calls
The essential functions of this role include:
- Customer Service
- Telephone Etiquette
- Active Listening
- Typing Skills
- Basic Software Skills
- Years of experience: 3 years
- Experience level:Experienced
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.