Auto Collections

  • location: Alpharetta, GA
  • type: Temp to Perm
  • salary: $14 - $14.50 per hour

job description

Auto Collections

Are you  looking for a long teem temporary assignment with the ability to go perminent based on your personal performance? Do you enjoy helping customers find solutions to be able to maintain their credit? Do you thrive in metric driven fast paced environments?  The position is ideal for candidates looking for entry level position in customer service, customer accounts, and automobile financing. 



Responsibilities

  • Make outbound/receive inbound calls on accounts that are 5-44 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)
  • Identify root cause of customer delinquency and generate effective solutions for AHFC and customer using negotiation skills and by educating the customer.
  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
  • Become a productive member of the department (meet quantitative objectives)
  • Maintain enthusiastic and positive attitude


The essential functions of this role include:
  • working in a smoke free environment
  • working up to 5 hrs of overtime per week
  • working weekends
Skills
  • customer service (1 year of experience is required)
  • call center (1 year of experience is required)
  • bachelors degree (4 years of experience is required)
Education
  • Bachelors (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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