Call Center Rep

  • location: Minneapolis, MN
  • type: Temporary
  • salary: $15 - $16 per hour

job description

Call Center Rep

Randstad is partnering with a highly respected and valued client in Brooklyn Park to find friendly Customer Service Representatives. These roles will be work from home, with equipment provided by our client. This position is will go until the end of the year, with possibility for extension until the holiday peak season is over. Our client is a large, iconic and innovative retailer. In this role, you will be assisting customers with issues they are having with their orders. The ideal candidate has great technical skills, is a clear and effective communicator, and can problem solve efficiently while maintaining excellent customer service!

Location: Work From Home Pay: $15-$16/hr Hours: 11:30am-8:00pm Days: Sunday-Thursday 

***Must be able to work Thanksgiving, Christmas Eve and New Years Eve***



Responsibilities

  • Receiving inbound calls and chats from customers
  • Resolve issues with customer orders
  • Using available resources to problem solve
  • Providing excellent customer service to customers


The essential functions of this role include:
  • working weekends
Skills
  • Typing Skills
  • Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 11:30 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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