Collections Agent

  • location: Greensboro, NC
  • type: Temp to Perm
  • salary: $12 - $14 per hour

job description

Collections Agent

Do you need to work from home? Does the idea of an open, challenging and collaborative environment put a smile on your face? A local Greensboro company is looking for customer service representatives to join their Collections team. The Collections Agent will work from home while taking inbound and making outbound calls for a variety of customer and partner related issues. Energy, drive and empathy will be key skills for success.  

Responsibilities

 

A Greensboro company is looking for Collections Agents to work remotely. As a team member, you will be required to use excellent customer service skills to build trust with individuals. Empathy, drive and energy will be key skills needed to be successful for this role! The only equipment required prior to starting position will be internet connection. Computer and phone equipment will be provided by the company during onboarding. The position requires a flexible working schedule as one night per week they will need to work until 8:00pm. This position requires ability to work 40 hours per week. Once selected, a one on one training over a 4 week time frame with the manager takes place virtually. Their goal is to make sure each individual has the skills and knowledge to perform the position well! Previous work experience in this area or field will be required. Pay will be based on experience with the option for Commission once training is finished. 

Skills

  • Customer Service
  • Empathy
  • Telephone Etiquette
Education

  • High School
Qualifications

  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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