Customer service

  • location: Austin, TX
  • type: Temp to Perm
  • salary: $15 - $15.50 per hour

job description

Customer service

Are you looking for the next steps in your Customer seervice career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a Call center representative or experience in a related position.  



Responsibilities

Respond to customer phone and email inquiries in a prompt, courteous, and concise manner
Answer product questions and provide solutions 
Identify and suggest upgrades 
Excellent listening and communication skills
Good problem-solving and conflict resolution skills
Ability to manage the sales process
Positive, professional attitude



Skills

  • Customer Service
  • Active Listening
  • Empathy
  • Follow-up
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Basic Software Skills
  • Adapting to Change
  • Typing Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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