Call Center Rep

  • location: Deerfield Beach, FL
  • type: Temporary
  • salary: $12 per hour

job description

Call Center Rep

Are you looking to work from home? Do you meet all the requirements below? Would you say you have experience providing world class customer service? We have a local company hiring for Call Center Agents to work from the comfort of your home! This is a high volume and fast paced environment! You will attend customers via phone, and will provide them with excellent customer service!

Responsibilities

-Gift Consultants to answer inbound sales calls, and process orders for the upcoming holidays.
-Candidates can expect to take up to 80 calls per day. 
-Take customer calls and provide accurate, satisfactory answers to their queries and concerns
-De-escalate situations involving dissatisfied customers, offering patient assistance and support
-Review customer or client accounts, providing updates and information about billing, shipping, and other account items
 



The essential functions of this role include:

  • working weekends
Skills
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Call Center Support
  • Customer Service
  • Typing Skills
  • Verbal Communication
  • Written Communication
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 1 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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