IT Tech Support

  • location: Bothell, WA
  • type: Permanent
  • salary: $60,000 per year

job description

IT Tech Support

Looking to fill a permanent position with an growing company in downtown Seattle. This is a direct hire role. As an IT support specialist, you will have accountability to help us maintain our office facility networks, Security camera system, badge system, alarm system, Printers, Desktops & Laptops and IT assets. A successful candidate should have some experience in IT project coordination and a solid technical background, together with good organizational and analytical abilities. Responsibilities • Install, configure & troubleshoot desktop/PC/mobility operating system, hardware, software, and app, video conference, security, network connectivity, and remote support. • Set up and maintain a security camera system and warehouse badge system. • Perform printer/scanner support and maintenance. • Build-up and maintain IT infrastructure in terms of WAN/LAN network, telephones, audio and video conference, end-user computing, etc. • Maintain IT equipment inventory, IT assets, and manage the e-waste process. • On-site IT support for warehouse daily business operations. • Other projects assigned by the IT Director. Qualifications • 3+ years of relevant work experience in IT support. •  English/Chinese speaker is preferred.

Responsibilities

Install, configure & troubleshoot desktop/PC/mobility operating system, hardware, software, and app, video conference, security, network connectivity, and remote support. • Set up and maintain a security camera system and warehouse badge system. • Perform printer/scanner support and maintenance. • Build-up and maintain IT infrastructure in terms of WAN/LAN network, telephones, audio and video conference, end-user computing, etc. • Maintain IT equipment inventory, IT assets, and manage the e-waste process. • On-site IT support for warehouse daily business operations. • Other projects assigned by the IT Director.



The essential functions of this role include:

  • working up to 5 hrs of overtime per week
Skills
  • Patient Support
Education
  • No Degree Required
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

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