Call Center Rep

  • location: Boca Raton, FL
  • type: Permanent
  • salary: $14 - $16 per hour

job description

Call Center Rep

Do you have experience in a Call Center with a demonstrated history of stability and would like to learn about a unique and growing industry?

The Call Center Rep is responsible for handling a large volume of inbound and outbound calls to provide customer service and close sales. The Call Center is a very structured environment with specific KPIs, scripts and call expectations.  This position will split time working in the office and at home and the ideal candidate should be flexible due to Covid19.   

Responsibilities

  • Field and make a high volume of Inbound & Outbound calls to current and potential customers
  • Provide clients with an educated approach of the company’s products
  • Assist customers with their transaction
  • Ability to follow scripts and learn company method for answering questions
  • Comfortable managing a sales quota
Skills

  • CRM
  • Customer Service
  • Telephone Etiquette
  • Follow-up
  • Empathy
  • Organization
  • Managing
  • Decision Making
  • Maintaining Calendars
  • Problem Solving
  • Oral Communication
  • Written Communication
  • Leading
  • Adapting to Change
  • Interpersonal Sensitivity
Education

  • High School (required)
Qualifications

  • Years of experience: 5 years 
  • Job hoppers will not be considered
  • Experience level:Experienced
Working hours: Monday - Friday 8 AM - 6 PM (Shifts are either 8:00am-5:00pm or 9:00am-6:00pm and must be flexible for either)

 

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    Call Center Rep

  • location: Boca Raton, FL
  • job type: Permanent
  • salary: $30,000 - $34,000 per year
  • date posted: 9/23/2020