Call Center Representative / Inbound

  • location: Brunswick, OH
  • type: Temporary
  • salary: $12.50 per hour

job description

Call Center Representative / Inbound

REMOTE CALL CENTER AGENTS SHIFT: Monday - Friday 10:00 AM - 7:00 PM  must be available to work weekends JOB TYPE: Full-time / 40+ hours per week PAY STRUCTURE: $12.50/hr-weekly cash bonuses paid for attendance. The Call Center Agent will provide support for customers needing assistance with completing and submitting documents to open a claim. We’ll give you three days of paid virtual training. All positions are work from home. Equipment requirements are listed below. EQUIPMENT QUALIFICATIONS: • Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor • Computer Type: PC compatible (no Macs or Chromebooks) • Minimum OS Version: Windows 10 (with all recent updates) • Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors • Minimum RAM: 4GB or greater • Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required) • Monitor Size: 17 inches or larger • Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version) • Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections) • Internet Speed: High Speed internet access, 5MBPS upload/download minimum • Anti-virus Software: Must be on current version     TEXT- 312-721-1489 or EMAIL:ciara.stone@randstadusa.com

Responsibilities

*Answer high volume of incoming calls and provide answers to customer inquiries
*Input call data into computer
*Route calls to appropriate resources
*Document all call information according to standard operating procedures
*Complete call logs as needed(if necessary)
*Other duties as assigned



Skills

  • Active Listening
  • Empathy
  • Adapting to Change
  • Customer Service
  • Patient Support
  • Basic Computer Skills
  • Call Center Support
Education
  • No Degree Required
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 10 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs