Call Center Representative / Inbound

  • location: Brunswick, OH
  • type: Temporary
  • salary: $12.50 per hour

job description

Call Center Representative / Inbound

REMOTE CALL CENTER AGENTS SHIFT: Monday - Friday 10:00 AM - 7:00 PM  must be available to work weekends JOB TYPE: Full-time / 40+ hours per week PAY STRUCTURE: $12.50/hr-weekly cash bonuses paid for attendance. The Call Center Agent will provide support for customers needing assistance with completing and submitting documents to open a claim. We’ll give you three days of paid virtual training. All positions are work from home. Equipment requirements are listed below. EQUIPMENT QUALIFICATIONS: • Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor • Computer Type: PC compatible (no Macs or Chromebooks) • Minimum OS Version: Windows 10 (with all recent updates) • Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors • Minimum RAM: 4GB or greater • Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required) • Monitor Size: 17 inches or larger • Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version) • Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections) • Internet Speed: High Speed internet access, 5MBPS upload/download minimum • Anti-virus Software: Must be on current version     TEXT- 312-721-1489 or


*Answer high volume of incoming calls and provide answers to customer inquiries
*Input call data into computer
*Route calls to appropriate resources
*Document all call information according to standard operating procedures
*Complete call logs as needed(if necessary)
*Other duties as assigned


  • Active Listening
  • Empathy
  • Adapting to Change
  • Customer Service
  • Patient Support
  • Basic Computer Skills
  • Call Center Support
  • No Degree Required
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 10 AM - 7 PM

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