Customer Service Rep

  • location: Newnan, GA
  • type: Temp to Perm
  • salary: $17 - $19 per hour

job description

Customer Service Rep

Possible career opportunity with international company. If you arr seeking a professional Customer Service position and have proven Inside Sales/ Customer Service experience along with SAP experience, this may be the career move you're looking for. Once the position goes permanent, the company offers a competitive benefits package.

Responsibilities

 

Serve as main point of contact for assigned customers.

 

Review customer release schedules and enter customer orders in SAP.

 

Communicate order confirmation and discrepancies (as necessary) to the customer.

 

Assist warehouse personnel with shipments to customers.

 

Assist materials/purchasing personnel in maintaining awareness of customer materials requirements.

 

Assign Returned Goods Authorization numbers to customers and coordinate processing of RGAs.

 

Pull reports in SAP to monitor customer accounts (backlog, account receivables)

Process Credit Memos

 

Adjust and monitor customer forecast in IP Planning Tool

 

Monitor Logistic Agreements with customers

 

Serve as back-up for other department members

Skills

  • Customer Service
  • MS EXCEL (3 years of experience is required)
  • SAP 3 YEARS REQUIRED (3 years of experience is required)
Education

  • No Degree Required
Qualifications

  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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