customer service representative

  • location: Plano, IL
  • type: Temp to Perm
  • salary: $16 - $17 per hour

job description

customer service representative

Now Hiring (remote) Customer Service Reps in Plano! This is a great way to get your foot in the door with a Fortune 100 Healthcare company. MUST HAVE RELIABLE INTERNET with the ability to work weekends. Must have 1 year of Customer Service/Call Center experience to be considered. Excellent commnication skills are a must.

Responsibilities

Receives requests by mail, telephone, or in person regarding insurance claims/policies.

Responds to inquiries from policy holders, providers and/or others for information and assistance.

Performs research to respond to inquiries and interprets policy provisions to determine most effective response.

Mails or routes claim forms and supporting documentation to various units for final processing.



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Telephone Etiquette
  • Call Center Support
  • Data Entry
  • Active Listening
  • Microsoft Office
  • communication skills
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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