Now Hiring (remote) Customer Service Reps in Plano! This is a great way to get your foot in the door with a Fortune 100 Healthcare company. MUST HAVE RELIABLE INTERNET with the ability to work weekends. Must have 1 year of Customer Service/Call Center experience to be considered. Excellent commnication skills are a must.
Receives requests by mail, telephone, or in person regarding insurance claims/policies.
Responds to inquiries from policy holders, providers and/or others for information and assistance.
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
Mails or routes claim forms and supporting documentation to various units for final processing.
The essential functions of this role include:
- Customer Service
- Telephone Etiquette
- Call Center Support
- Data Entry
- Active Listening
- Microsoft Office
- communication skills
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8 AM - 5 PM
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