Customer Service rep

  • location: Richmond, VA
  • type: Temp to Perm
  • salary: $16 per hour

job description

Customer Service rep

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Rep. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience assisting custermers and helping them solve all their problems. Apply to this application and we will start you as soon as possible!  

Responsibilities

  • Provide exceptional customer service
  • Support sales team by working with new accounts and delivering a seamless transition to our customer service team
  • Identify customer needs for their freight and ensure that freight movement meets or exceeds expectations
  • Input all relevant data into computer system so that every freight move is accounted for
  • Solve client-specific freight issues from point of order placement to completion
  • Solicit referral business from all accounts, advising all pick-up and delivery information 


The essential functions of this role include:
  • working up to 4 hrs of overtime per week
  • working weekends
Skills
  • Customer Service
  • Basic Software Skills
  • Word Processing
  • Telephone Etiquette
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: Third

Working hours: 10 PM - 6:30 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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