Customer Service Representative

  • location: West Des Moines, IA
  • type: Temp to Perm
  • salary: $13 - $14 per hour

job description

Customer Service Representative

Looking to gain office experienc?! This outbound call center role is the perfect opportunity to show that you have those professional skills. Previous customer service, retail, food service experience is highly desired. This is a temp to hire role with high conversion rate.  Many opportunities for overttime, contests to earn bonuses, food days. Great culture to grow into! 

Responsibilities

 

In this role you will be responsible for performing 30-60 outbound calls a day. You will be responsible for obtaining employment and salary verification for those who are in the process of buying/refinancing a home. You will be responsible for leaving voicemails, speaking to HR departments, and completing the necessary documents. You will be measured on how many files you complete, and the accuracy of the phone calls you are placing. General computer skills are very important, typing skills also so that you can type and multi-task at the same time.

 

This role is temp to hire, with an opportunity for conversion around 90days. This Fortune 20 company is a great company to build a career with. Frequent contests for overttime, or perfomance with the opportunity to win prizes. You have the definite ability to promote internally once you have proven that you are a great employee! 

Skills

  • Customer Service
  • Active Listening
  • Telephone Etiquette
  • Typing Skills
  • Basic Software Skills
  • Call Center Support
  • Data Entry
Education

  • High School (required)
Qualifications

  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 7:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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