Call Center Representative

  • location: Escondido, CA
  • type: Temp to Perm
  • salary: $18 per hour

job description

Call Center Representative

Do you have a passion for customer service? Are you interested in the healthcare field? This entry-level opportunity is just for you! This is a great opportunity to work for a reputable healthcare organization and work remotely during this time. Please note, this position is subject to return to the office in the Rancho Bernardo area, but this timeframe is currently to be determined. You will be provided all the hardware to perform this job! This is a great opportunity that you don't want to miss! If you have any friends or family that may be interested as well, please encourage them to apply to this positing and mention your referral's name during your interview for this opportunity as there are currently many openings. We look forward to speaking with you! 

Responsibilities

This is an entry-level opportunity to work remote for a healthcare organization location in the North County, Rancho Bernardo area. This position will be provided hardware to work remote while set up with 2 monitors, a laptop and a phone and all necessary cables. This position requires the ability to answer a high volume of inbound calls from healthcare patients who are interested in a healthcare product. You will answer incoming calls, provide information pertaining to the product and engage in phone calls while asking questions, responding with information and also scheduling. You will be required to enter data, data entry in a high volume manner, while on the phone with the healthcare patient. Experience in this field or job title is not required. Training will be provided during the first few weeks of this position. This position will begin remote, however, is subject to returning back to the office in the future in the Rancho Bernardo area. This timeframe is TBD.



Skills

  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Data Entry
  • Call Center Support
  • Customer Service
  • Basic Software Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

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San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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