Medical Customer Service Representative

  • location: Lawrenceburg, KY
  • type: Temp to Perm
  • salary: $13 - $15 per hour

job description

Medical Customer Service Representative

Do you enjoy communicating with people on the phone? Have a cheery disposition? Do you have experience with Medical Terminology?

A client of ours located in Lawrenceburg, KY is seeking 5 Medical Customer Service Representatives to join their team. The Medical CSR's will be responsible for answering phones and scheduling appointments for 3 practices.  These positions are full-time temporary to  permanent opportunities.  We are having a virtual Career Expo the week of September 21st - September 25th!  Please call us at 859.219.0603 to schedule your interview.  We are actively recruiting for Medical Customer Service Representatives, Data Entry Clerks, Customer Service Representatives, Accounting Clerks, and more!


  • Support all location employees including partners, practitioners, lab technicians, assistants, etc.
  • Insurance verification
  • Medical records request
  • Ensure patient responsibilities have been communicated by mail and phone
  • Answer phone, check messages
  • Schedule and confirm appointments
  • Collect patient payments and required documents

  • Customer Service
  • Active Listening
  • Telephone Etiquette
  • Follow-up
  • Basic Software Skills
  • Typing Skills
  • Data Entry
  • Basic Computer Skills
  • Payment Acceptance
  • Patient Support
  • Medical Terminology
  • Medical Software
  • High School
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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