Service Writer

  • location: Winter Haven, FL
  • type: Temp to Perm
  • salary: $12.50 - $15 per hour

job description

Service Writer

We have an opportunity with a local family owned business. They're looking for a reliable employee with previous customer service experience and knows their way around tractors and tractor parts. This employee will be the in-between for the customers and the service department. You will partner with the customer to determine the issue(s) with a product that is not working properly and will then enter the info into a system to create a work order for the service department to complete. This position takes an organized and  detail oriented individual. If this sounds like you then apply and give us a call to discuss further! We look forward to hearing from you!

Responsibilities

Service Writer is the face of the Service Department. This employee will be the in-between for the customers and the service department. You will partner with the customer to determine the issue(s) with a product that is not working properly and will then enter the info into a system to create a work order for the service department to complete. This position takes a detail oriented individual with previous experience in working with tractor parts and good customer service skills. 



The essential functions of this role include:

  • working in a smoke free environment
Skills
  • Customer Service
  • Active Listening
  • Basic Software Skills
  • Troubleshooting
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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