Call Center Representative

  • location: Des Moines, IA
  • type: Temp to Perm
  • salary: $14 - $15 per hour

job description

Call Center Representative

Do you have a positive attitude and great communication skills? Are you looking to get your foot in the door with a great company? If so, this opportunity is perfect for you! We are looking for Customer Service Representatives to join a well-known mortgage operations center located in the Des Moines area. 

As a Customer Service Representative, you will take incoming calls to service home loans and help homeowners.

At Randstad you will receive a weekly paycheck, 401k, benefits, and have access to our industry leading discount program and other perks!

Responsibilities

 

  • Take incoming calls to service home loans.
  • Evaluates customers' financial situations and follows prompts to suggest other services and features.
  • Navigate quickly across multiple computer systems.
  • Ability to multitask.
  • Professional, upbeat communication.
  • 1+ year experience in a direct customer contact, service, or sales environment.
Skills

  • Telephone Etiquette
  • Active Listening
  • Follow-up
  • Customer Service (1 year of experience is required)
  • Multi-tasking
Education

  • High School
Qualifications

  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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