Eligibility Associate Representative

  • location: Nashville, TN
  • type: Temporary
  • salary: $18 per hour

job description

Eligibility Associate Representative

Do you enjoy reviewing applications to determine eligibility?  Are you detailed oriented?  We are looking for Eligibility Associate Representatives to join the team at a large healthcare insurance company during their annual open enrollment period. If you like the idea of putting your analytical skills to work, this position is for you! This a remote position and you must reside in the Nashville, TN area. 

If you have a positive, professional demeanor, this opportunity is perfect for you!


  • Proficiency in MS Office Suite, specifically in Word and Excel and Outlook
  • Excellent communication skills
  • Process with full understanding demographic changes
  • Must be able to handle multiple issues at one time and be able to multi task
  • Must be a critical thinker and be able to react quickly and proactively in a rapidly changing and dynamic work environment
  • Exemplary customer service skills and must be highly customer centric
  • High School graduate, GED, or equivalent
  • Attendance is critical and mandatory overtime required including weekends and will be evaluated daily depending on the daily inventory. May have 1-2 hours daily in overtime hours and 6-8 hours on Saturday

The essential functions of this role include:
  • working up to 18 hrs of overtime per week
  • working weekends
  • Microsoft Office (1 year of experience is required)
  • MS Word (1 year of experience is required)
  • Excel Intermediate Level (2 years of experience is required)
  • Outlook (1 year of experience is required)
  • Typing Skills (1 year of experience is required)
  • Basic Email Knowledge (1 year of experience is required)
  • Data Entry (1 year of experience is required)
  • Basic Computer Skills (1 year of experience is required)
  • High School (required)
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7:30 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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