Immediate opening for company located in Franklin, TN -In this role you will be taking calls from customers with regard to general insurance related questions. This is an exceptional opportunity . Please send your resume to highlight your customer service experience today! Please forward your resume for immediate review to: firstname.lastname@example.org
Schedule, modify, and cancel reservations as requested
• Answer calls from customers to learn about and address their needs and manage other issues with products or services.
• Perform logistics troubleshooting and confirm resolution with the customer, approaching each call with a “one-call resolution” mindset.
• Respond professionally and efficiently to customers, explain possible solutions, and ensure that customer’s feel supported and valued.
- • Engage in active listening with customers, confirm or clarify information and de-escalate issues, as needed.
- Customer Service
- Call Center Support
- Basic Computer Skills
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.