Do you enjoy communicating with people on the phone and having fun at work? Have a cheery disposition? We are looking for Customer Service professionals to join the Customer Service Call Center Team at a national call center in North Branford, CT! This is a temp-hire opportunity starting Oct 5th! Arrive at our modern Call Center by easy commute just off the highway and enjoy free parking.
As an Inbound Customer Service Representative you will assist customers with online, and phone orders through various holiday seasons. You will be measured by the quality of the customer's experience, accuracy, and communication skills.
$13/hour, paid weekly, including training.
Each day's duties will consist of:
-Answering customer questions.
-Taking accurate orders.
-Entering orders in a software program.
-Investigate and resolve customer issues.
Candidates will need to possess the following skills:
-Ability to type with accuracy while talking.
-Ability to navigate through systems and use multiple software.
-Ability to research information while on the phone at any given time.
-Professional, friendly, and conversational communication skills.
-Willingness and ability to put customer satisfaction first.
-Customer Service skills in a call center or retail environment, preferred.
-Demonstrated ability in creative problem solving.
- Customer Service
- Typing Skills
- Telephone Etiquette
- Basic Computer Skills
- Basic Software Skills
- Call Center Support
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8 AM - 4 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.