Customer Service Representative

  • location: Smyrna, TN
  • type: Temp to Perm
  • salary: $14 per hour

job description

Customer Service Representative

A finance company in Smyrna, Tennessee is looking to add an energetic customer service representative to their growing team to assist the branch manager in all aspects of customer care. A qualified candidate will have at least one year of experience in administrative customer service in an office setting, and have excellent organizational skills. Proficiency in Microsoft Office, 10 key, and good mathematical skills are necessary, too. This is a temp to perm job in an positive, upbeat work environment. 



Answer incoming calls professionally and ask appropriate questions to direct the call to the right team member

Generate loan applications either in person or on the phone

Prepare loan documentation; process closed loan files

Assist in pulling credit reports 

Post payments

Make outbound collections calls to delinquent accounts

The essential functions of this role include:

  • working in a smoke free environment
  • working up to 2 hrs of overtime per week

  • Customer Service
  • Collections
  • Math and Calculation
  • Microsoft Excel

  • High School (required)

  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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