Customer Service

  • location: Deer Park, NY
  • type: Temp to Perm
  • salary: $22 - $25 per hour

job description

Customer Service

Are you a versatile candidate that loves to work with multiple departments and carry multiple roles? We are seeking an office proffesional for our customer service department that will assist other departments as needed. This professional should have 3-5 years of customer service experience working in an office environment. 

Responsibilities

Taking orders from Customer via telephone fax and mainly e-mails

* Handling changes to orders – Expedites

* Customer inquires for price and delivery

* Resolve customer problems/discrepancies in an expediter and professional

manner

* Managing customer’s forecasts

* Working with existing customers, to expand our business with them

You must:

  • Be Friendly, outgoing and Customer-Centric
  • Be a team player and a multi-tasker
  • Have at least a High School Diploma
  • Be proficient with Microsoft Outlook, Word and Excel
  • Have previous Customer Service experience
  • Excellent communication skills including oral and written
  • Have Excellent people skills


Skills
  • Customer Service
  • Follow-up
  • Empathy
  • Typing Skills
  • Basic Computer Skills
  • Basic Software Skills
  • Active Listening
  • purchasing
  • PURCHASE ORDER
Education
  • High School (required)
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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