Customer Service Rep II

  • location: Pittsburgh, PA
  • type: Temp to Perm
  • salary: $16 - $17 per hour

job description

Customer Service Rep II

Hello!  We are currently looking for talented customer service reps with 2+ years of  experience, who are egar to get back into the office! (Training provided)  This position is in the Monroeville PA, Area,  The pay is $16-17 an hour based on experience  The hours are 8:30 am- 5:00pm  This position requires :  - A Highschool Diploma or GED Equivalent  - Background Check  - Drug Screening  Job Description : We are looking for someone to Interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. As a skilled worker, you would perform a number of Customer Service support tasks. You would Determine, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it. Completes work with a limited degree of supervision.  

Responsibilities

 

Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

Performs, as a skilled worker, a number of Customer Service support tasks.

Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities.

Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it.

Completes work with a limited degree of supervision.

Skills

  • Customer Service
  • Telephone Etiquette
  • Basic Software Skills
  • Basic Computer Skills
  • Typing Skills
  • Active Listening
Education

  • High School
Qualifications

  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8:30 AM - 5 PM

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