Customer Support

  • location: Wilmington, DE
  • type: Temp to Perm
  • salary: $15 per hour

job description

Customer Support

A busy financial services team is seeking entry level support associates to add to their growing environment! This is a full-time, temporary role with the opportunity to find a permanet position within! 

Successful candidates are fast-thinking, ambitious professionals with the ability to learn and grow within a team setting. 

Pay Rate: $15/hr Hours: 8am-5pm, OT may be mandatory on the weekends occasionally 

Qualifications:

  • will have a few years of experience in a high volume customer services setting (including retail, fast food, etc.).
  • Bachelor's Degree preferred. 
  • Proficient with computer programs including the Microsoft Office Suite.
Qualfied candidates, please submit your resume to this posting. 



Responsibilities



  • Electronic Document Filing
  • Handling Customer Service Requests via email and phone
  • Records Maintaince
  • Working with multiple databases
  • Data entry
  • Additional clerical and administrative tasks as assigned


The essential functions of this role include:
  • working up to 5 hrs of overtime per week
Skills
  • Customer Service
  • ERP
  • Active Listening
  • Follow-up
  • Telephone Etiquette
  • Basic Software Skills
  • CRM
  • Call Center Support
Education
  • Bachelors
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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