Our growing client, in Nashua, NH, is seeking to add 4-5 Patient Account Representatives to their elite team who was voted “Best Places To Work” for 2020. The ideal candidate will have a background in Customer Service. Prior medical experience desired. Role: Patient Account Representatives (Temp-Hire) Location: Nashua, NH Pay: $15-$16/hour (Plus monthly incentive bonus) Hours: M-Friday 8am-4:30pm OR 8:30am-5pm Benefits: Dental – Delta Dental 2k per year plan limit Health Benefits – Harvard Pilgrim – (Multiple plan offerings) 3 Weeks PTO accrued 401(k) Paid Holidays (Paid Birthday Off) Vision – Eye Med Short-Term and Long-Term Disability and Life Insurance EAP – Through Principal all employees and their family members – No Cost to Employee Elite training Supervisor and Manager growth opportunity Premise of position: Client is a call center who handles patient accounts for their clients and assist patients in understanding and resolving their medical bills. Key Duties: Field inbound calls and placing courtesy outbound calls to patients Documenting communications Negotiating payment and/or payment plans for resolution of outstanding balances Employees will be trained in and expected to adhere to HIPAA, Company, State and Federal rules and regulations. Skills Required: Medical Office Experience Possess a willingness to learn- Will consider and train individuals with customer service experience Excellent written, oral communication and telephone skills PC proficiency with Excel, Microsoft Word, Outlook and data base navigation. Team-oriented Detail oriented High School Diploma or equivalent. bilingual a plus.
- Years of experience: 2 years
- Experience level:Entry Level
Working hours: 8 AM - 5 PM
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