Customer Service Representative

  • location: Des Moines, IA
  • type: Permanent
  • salary: $35,000 - $40,000 per year

job description

Customer Service Representative

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience working in the customer service industry or experience in a related position.  



- Provide customer service in person and over the phone

- Develop new business and retain current business
- Take care of customers in a timely and professional manner

- Solve customers concerns

- Educate customers on services and products

- Build trust and rapport with customers

- Review accounts receivable reports and other invoices

- Assist in marketing campaigns

- Communicate between sales/service team and other departments

- Process customer transactions (credit cards, cash, checks, etc.) 

- Help train and develop new employees

The essential functions of this role include:

  • standing for 4 hours at one time

  • Customer Service
  • Data Entry
  • Basic Computer Skills
  • communication skills
  • Clerical Work

  • High School (required)

  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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