Our client a large Financial Services firm has a need for inbound call center reps. These roles are temp-hire and pay $19.17 an hour. Shifts are from 6AM-9PM Mon-Saturday, must be flexible to work a shift between these hours. This is a great opportunity to build a career with a large financial firm!
National New Accounts Service Professional
The National New Accounts Service Professional serves as a subject matter expert and point of contact via inbound calls for Morgan Stanley branch personnel in regards to client onboarding and account maintenance. The New Account Service Professional will field questions related to, but not limited to document processing (status of documents, review, and document updates) and general account maintenance including account opening, navigation and modification. Additionally, New Account Service Professional will be versed in procedures and policies to ensure that accounts are compliant to the USA Patriot Act.
The essential functions of this role include:
- Customer Service
- Interpersonal Sensitivity
- Telephone Etiquette
- Years of experience: 2 years
- Experience level:Experienced
Working hours: 6 AM - 10 PM
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