Mortgage Customer Service Representative

  • location: Des Moines, IA
  • type: Temp to Perm
  • salary: $14 per hour

job description

Mortgage Customer Service Representative

Do you have a positive attitude and great communication skills? Do you work well in a fast pacedenvironment? If so, this opportunity is perfect for you! Are you interested in working with one of the largest employers in the US and is found on the fortune 500 company list? Do you have a desire to start a real career with a growing team? Apply today as I want to speak with you!  Please apply today and or send resume to John.mcclellan@randstadusa.com or call 515-318-6892



Responsibilities

We are looking for a customer service representative to join a well-known mortgage operations center
located in the Des Moines area. This position will take calls from customers regarding Home Equity and
Title related information.

Please apply today and or send resume to John.mcclellan@randstadusa.com or call 515-318-6892


Responsibilities:
-Manage high pace inbound calls
-Good problem solving skills
-Accurate data entry
-Ability to meet daily/weekly production and quality goals



Skills

  • Customer Service
  • Active Listening
  • Basic Computer Skills
  • Typing Skills
  • Empathy
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Basic Software Skills
  • Troubleshooting
  • Data Entry
  • Call Center Support
  • Patient Support
  • Adapting to Change
  • CRM
  • Follow-up
Education
  • High School
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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