Customer Service Representative

  • location: Cranston, RI
  • type: Permanent
  • salary: $40,000 per year

job description

Customer Service Representative

Does the idea of an open, challenging and collaborative environment put a smile on your face? A well known manufacturing company is looking for an expereinced Customer Service Representative to join their growing team! The Customer Service Representative will be responsible for fielding incoming calls and emails, processing of sales quotes and purchase orders, and aiding in the continuous growth of the company.  


The Customer Service Representatives responsibilities include but are not limited to:

  • Provide thorough and accurate response to email and caller inquiries to internal and external customers
  • Collecting and reporting sales customer information and issues.
  • Review incoming orders for accuracy and integrity.
  • Assist customers and sales with pricing and delivery information when required.
  • Accurately manage purchase orders, sales quotes, procurement match and discounts as
  • Follow up on ship dates to ensure timely delivery and expedite as needed.
  • Proactively handle tasks within company as well as throughout assigned sales territory.
  • Understand customers business, requirements, and expectations to make value-added
  • Objectively address issues to resolve beneficially

  • Customer Service (2 years of experience is required)
  • Microsoft Office
  • Attention to Detail
  • Time Management
  • Multi-tasking
  • Positive Attitude
  • communication skills
  • Interpersonal Skills
  • Adapting to Change
  • High School (required)
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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