Customer Service Representative

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $17.51 per hour

job description

Customer Service Representative

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major financial company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  

Responsibilities

The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.

Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; strong communication skills (verbal and written); Innovative thinking; Detail-oriented; strong problem solving and decision making skills; Flexible; Team-oriented; Client focused; Positive attitude.

Call center experience desired.

Training is 4 weeks Monday - Friday 9:30-6:30. If associate successfully completes training, shifts will be provided. Schedules can be ANYWHERE between 7am – 10pm with OT Monday-Sunday



The essential functions of this role include:

  • working weekends
Skills
  • Call Center Support
  • Active Listening
  • Typing Skills
  • Basic Software Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 7 AM - 10 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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