Air Export Agent

  • location: Elk Grove Village, IL
  • type: Temp to Perm
  • salary: $16 - $17 per hour

job description

Air Export Agent

Are you a friendly and motivated individual who loves working in a fast paced environment? If so, we are looking for a multifaceted individual who can successfully multi-task the day to day responsibilities of a air import clerk. We are looking for someone who is comfortable on the phone, has great computer skills, and has exemplary customer service skills.


  • Completing and filing U. S customs entries for air import shipments
  • Correctly classifying cargo using the Harmonized Tariff Schedule
  • Explain classifications to customers
  • Handle issues relating to customs clearances such as exams, FDA holds, ISF holds, AMS mismatches
  • Onboarding new customers and creating/editing SOPs for them as needed
  • Handle communication with overseas agents regarding bookings, fees and origins cost
  • Send rate qoutes to new and existing customers
  • Ensure that current rates are provided to operations personnel for air shipments
  • Liase between customers and delivery locations for final delivery of air shipments

The essential functions of this role include:
  • working in a smoke free environment
  • working up to 4 hrs of overtime per week
  • working weekends
  • Basic Software Skills
  • Customer Service
  • Follow-up
  • High School
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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