Help Desk

  • location: Richardson, TX
  • type: Temporary
  • salary: $15 per hour

job description

Help Desk

Are youAre you looking for a virtual temporary parttime opportunity?  Are you a Rock Star?  We are looking for Help Desk / Call Center Support Rock Stars  to support a replicable insurance client.  If so, this is the perfect opportunity for you! ***This position will be work from home. It is required that you live within the state of Texas.   

Responsibilities

- Provide great customer service via inbound calls to assist internal employees with resetting their login credentials and troubleshooting VPN access 

- Use problem solving techniques to determine where the error lies and utilize your resources to correct it 

- Protect personal information by following all verification requirements

- Communicate effectively and confidently, and engage to build confidence and trust

- Adhere to daily schedule and meet daily metric goals

 - Password reset

 - Internet trouble shooting



Skills

  • Call Center Support
  • Tech Support
  • Password Reset
  • MicroSoft Outlook
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 6 AM - 2:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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