Are you a friendly and motivated individual who loves working in a fast-paced environment? If so, we are looking for a multifaceted individual who can successfully multi-task the day to day responsibilities of a Utility Clerk. We are looking for someone who is comfortable on the phone, has great computer skills, and has exemplary customer service skills.
*Receive payments by cash, check, credit cards, vouchers, or negotiable instruments for deposits on new accounts and payment of bills.
*Receive payments for various municipal services offered through different departments.
*Issue receipts of payments to customers.
*Assist customers by providing information and resolving their complaints.
*Answer customer questions and provide information on procedures or policies.
*Checks and balances cash and negotiable instruments against receipts and register tapes on a daily basis.
*Type form letters, maintain records or compose lists.
*Initiates work orders for water connects and disconnects, meter re-reads, and time for leaks.
*Follow-up with the necessary paperwork calculates fees and charges.
*Assists in all billing department functions, as necessary.
*Utilizes a computer in all aspects of work.
*Maintain a clean and orderly customer service area.
* Performs other duties as assigned.
- Customer Service
- Telephone Etiquette
- Basic Computer Skills
- Basic Software Skills
- Cash Handling
- Years of experience: 0 years
- Experience level:Experienced
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.