Customer Service Specialist

  • location: Chattanooga, TN
  • type: Temp to Perm
  • salary: $15 per hour

job description

Customer Service Specialist

Are you looking for the next steps in your customer service career? Take that first one by applying to be a Customer Service Representative with one of our growing clients in Chattanooga. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has 2+ years of previous experience as a customer service representative in a professional setting. 

Responsibilities

 

  • Handling incoming customer issues in a timely and professional manner
  • Building on new or existing relationships with internal and external business partners
  • E-commerse processing 
  • Utilizing critical thinking to resolve complex issues
  • Uitlization of Excel and other Microsoft tools to complete tasks
  • Inputting and updating client information in the system of record
  • Analyzing data sets to identify inaccuracy in order information
Skills

  • Customer Service (3 years of experience is preferred)
  • Planning
  • Written Communication
  • Verbal Communication
  • Problem Solving
  • Clerical Support (2 years of experience is required)
  • Data Entry (2 years of experience is preferred)
  • Telephone Etiquette
Education

  • Associates
Qualifications

  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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