Service Support Specialist

  • location: Pennington, NJ
  • type: Temp to Perm
  • salary: $16.25 per hour

job description

Service Support Specialist

 Our client, a large prestigious Financial Institution, has an immediate need for a Service Support Rep!  This role will pay $16.25 an hour and is temp to hire!  This is a great opportunity to get your foot in the door with a large financial organization.   Randstad offers weekly pay, direct deposit, and medical benefits!     

Responsibilities

Handles day to day support of the LMA Servicing and Operations Team, supporting Financial Advisors and client associates, and Bankers in support of the Loan Management Account (LMA), a loan collateralized securities accounts. LMAs have over $32 billion in outstanding loan balances. Primary function is to handle 50-70 phone call inquiries per day from  branch offices, providing support related to account opening, LMA account eligibility, interest rates, loan applications and supplemental documents for retail/business/Trust applicants, consistent with internal/external compliance/regulatory requirements. 3-5 weeks advance training provided. 





Skills

  • Customer Service
  • communication skills
  • Call Center (2 years of experience is preferred)
Education
  • Bachelors (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8:30 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Service Support Specialist

  • location: Pennington, NJ
  • job type: Temp to Perm
  • salary: $16.50 - $17 per hour
  • date posted: 10/26/2020